The 4-year-old son of a client accidentally damages the screen of his Bang & Olufsen Beovision Harmony TV with a toy.

She mandates a quick and expert intervention in her absence: diagnosis/repair, home insurance claim, without logistical stress.

Certified B&O technician dispatched within 48h for on-site expertise (cracked panel diagnosis, official parts quote). Immediate home insurance activation for glass breakage (file with photos/reports submitted, deductible advanced and settled).

Appointment scheduled for new panel pickup, professional installation/assembly, 4K calibration test. TV restored like new, claim closed serenely – the family resumes without a hitch.